What We Offer!
Pre and Post Architecture Design & Consulting
Help Desk Support
- 8x5 Business Hours
- 24x7x365 Around The Clock
World Wide On-Site Support
- Same Day
- Next Business Day
- 24/7/365 on-site capability
Parts Replacement Program
- Next Business Day replacement parts delivery in N. America
- Same Day/Next Day shipment for International
Full RMA Capabilities:
- Responsibility and management for parts and RMA’s with parts manufacturer.
- Advanced Replacement of FRU’s / Systems RMA / Depot Repair of Systems
Inventory Management:
- Ranging from replacement parts to full systems replacements
- Demo system/cart maintenance, storage and fleet management
Depot Repair Program:
- Depot facility in Suwanee, GA
- 5 Bus Day Turnaround
Quality Measuring & Reporting:
- Real Time Call logging, tracking and monitoring
- Quality reporting
